Privacy Policy

Last updated: September 2026

Your privacy is important to me. This Privacy Policy explains how I collect, use and protect your personal information when you visit my website, contact me or purchase one of my handcrafted pieces.

1. Who I am

This website is operated by Dominic Taylor, trading as The Woodside Turner

For the purposes of UK data protection law, I am the data controller responsible for your personal information.

If you have any questions about how your information is used, you can contact me at:

Email: thewoodsideturner@gmail.com

2. Information I collect

Depending on how you use the website, I may collect some or all of the following information:

• Your name

• Email address

• Telephone number, if you provide one

• Billing and delivery address

• Information provided when you contact me

• Details of products you purchase

• Payment and transaction information

• Information you provide when requesting a custom piece or enquiry

• Technical information about your visit to the website, such as your IP address, browser type and device information

I only collect information that is reasonably necessary for the purposes described in this policy.

3. How I use your information

I may use your personal information to:

• Respond to enquiries and messages

• Process and fulfil orders

• Arrange delivery or collection

• Take payment for purchases

• Provide customer service

• Discuss commissions or bespoke work

• Keep appropriate business and financial records

• Improve the website and understand how visitors use it

• Meet legal and regulatory obligations

• Protect the website and prevent fraud or misuse

I will not use your personal information for unrelated purposes without a lawful basis for doing so.

4. Legal basis for using your information

Under UK data protection law, I need a lawful basis for processing personal information.

Depending on the circumstances, this may include:

• Contract: where processing is necessary to fulfil an order or provide a service you have requested.

• Legal obligation: where I am required to keep records or provide information by law.

• Legitimate interests: where processing is necessary to operate and improve my business, provided your rights and interests are not overridden.

• Consent: where I have asked for your permission, for example to send certain marketing communications or use non-essential cookies.

Where processing is based on consent, you can withdraw that consent at any time.

5. Payments

If you purchase an item through the website, payment may be processed by a third-party payment provider.

I do not normally receive or store your full payment card details. Payment information is handled by the relevant payment provider in accordance with its own privacy policy and security procedures.

6. Delivery

If you purchase an item that needs to be delivered, I may need to share your name and delivery address with the delivery or courier service used to fulfil your order.

I only share information that is necessary to complete the delivery.

7. Squarespace

This website is hosted using Squarespace.

Squarespace may process certain information about visitors to the website, including technical information and information collected through website features such as forms, analytics, cookies and online purchases.

Squarespace's own privacy practices are described in its privacy policy.

8. Cookies and analytics

This website may use cookies and similar technologies to ensure that the website functions correctly and, where applicable, to understand how visitors use the site.

Some cookies are necessary for the website to operate. Other cookies may be used for analytics, preferences or other purposes.

Where required, I will ask for your consent before placing non-essential cookies on your device.

You can also manage cookies through your browser settings and, where provided, the website's cookie settings.

9. Marketing

I will only send marketing emails or other promotional communications where I have a lawful basis to do so.

Where consent is required, you can withdraw it at any time.

If you receive marketing emails from me, they will include an appropriate way to unsubscribe.

10. How long I keep your information

I only keep personal information for as long as reasonably necessary for the purpose for which it was collected.

Some information relating to purchases, payments and business transactions may need to be retained for longer to comply with legal, accounting or tax requirements.

When information is no longer required, I will take reasonable steps to securely delete or dispose of it.

11. Sharing your information

I do not sell or rent your personal information.

I may share relevant information with trusted third parties where necessary to operate my business, for example:

• Website and hosting providers

• Payment providers

• Delivery and courier services

• Accounting or bookkeeping services

• Email or communications providers

• Professional advisers

• Government authorities or law-enforcement bodies where legally required

Where appropriate, I expect third parties handling personal information on my behalf to process it securely and only for legitimate purposes.

12. Your rights

Under UK data protection law, you may have rights including:

• The right to request access to the personal information I hold about you

• The right to ask for inaccurate information to be corrected

• The right to request deletion of your information in certain circumstances

• The right to restrict processing in certain circumstances

• The right to object to certain processing

• The right to data portability in certain circumstances

• The right to withdraw consent where processing is based on consent

These rights are subject to certain legal conditions and exemptions.

If you would like to exercise one of these rights, please contact me using the details above.

13. Keeping your information secure

I take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

14. Children's privacy

This website is not specifically directed at children, and I do not knowingly collect personal information from children.

15. Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my business, website or legal requirements.

The latest version will always be published on this page, with the date of the most recent update shown at the top.

16. Complaints

If you have concerns about how I have handled your personal information, please contact me first so that I have the opportunity to address your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

You can find information about making a complaint on the ICO's website.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Dom
Email: thewoodsideturner@gmail.com